F&Q's

What is Velonza?

Velonza is your destination for premium leather products, offering jackets, bags, shoes, and wallets crafted with quality and style.

How can I contact Velonza?

You can reach us via phone at +92 300 2888016 or email at shopifymalik374@gmail.com.

Do you offer free delivery?

No, delivery charges apply to all orders. Shipping costs are calculated at checkout.

How long does delivery take?

Delivery usually takes 3–7 business days, depending on your location.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email.

What is your return policy?

We accept returns within 7 days of receiving your order. Products must be unused and in original condition. Contact us to initiate a return.

Are your products genuine leather?

Yes, all our products are made from premium genuine leather, crafted for durability and style.

Do you offer customer support?

Absolutely! Tinger provides 24/7 support to answer your questions and assist with your orders.